Refund policy

Return Policy

At PNW Candle Co., we take pride in the quality and craftsmanship of our products. Each item is carefully inspected before it is shipped to ensure it meets our high standards.

Returns:

• We do not accept returns unless the item arrives damaged.
• If your order arrives damaged, please contact us within 7 days of receiving your item at info@pnwcandleco.com. Include your order number and a photo of the damaged item, and we will assist you with a replacement or refund.

Thank you for choosing PNW Candle Co. We appreciate your understanding and support of our commitment to sustainability and quality.