Shipping policy

Shipping Policy

At PNW Candle Co, we strive to ensure that your orders are processed and shipped promptly. Here's what you can expect when ordering from us:

Shipping Carriers:

• We ship using USPS and UPS to provide reliable and efficient delivery.

Processing Time:

• Orders are processed and shipped within 24 hours of purchase, excluding weekends and holidays.

Shipping Time:

• The average shipping time is 2-4 business days, depending on your location and the shipping carrier.

Shipping Destinations:

• We currently ship to the USA and Canada only.

Free Shipping:

• Enjoy free shipping on orders over $50 for US customers and over $100 for Canadian customers.

Tracking:

• Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey.

Thank you for choosing PNW Candle Co. We are committed to providing you with high-quality, sustainable products and excellent service.